01.28.07

LogMeIn Client for Mac OS X: Problem and Solution

Posted in Announcements, Apple, Applications, Apps, Mac OS X, MacBook, Microsoft, Resources, Reviews, Security, Tech, Vista, Windows at 2:25 am by 37prime

A few weeks ago I wrote about LogMeIn Client support on Mac OS X. It has been working for the past 3 weeks without any problems. During a chat on Leo Laporte’s Radio Show chat, someone mentioned that he was not able to use LogMeIn Client on Mac OS X using Mozilla Firefox 2. I mentioned that I had been accessing LogMeIn Client using Safari and it had been working fine. A few minutes later, he informed me that he’s still having the same problem using Safari. I then found out that I was having the same problem.

The problem:
The remote access screen turns black when connecting to the remote computer.

The solution:
Do not open the remote connection in new window.

I will post a much more comprehensive instructions with some screen captures. Please check back.

2 Comments »

  1. PRASAD said,

    June 28, 2008 at 3:30 am

    sir,

    when i connected to logmein to another pc after connect that pc my screen will apperar black ?

    Are you referring to the PC with LogMeIn Client installed. You might have enabled the “screen Blanker” on the host computer.

    Please refer to this article from LogMeIn.com.

  2. Vincent said,

    August 28, 2011 at 9:01 am

    Sir,

    Last few day, when i try to remote connect to the mac pc, the Logmein status in mac is going to off . How to go about

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